Privacy Policy
Draft for owner review. This page is maintained by Burlingame Glass Company and is provided for general information. It is not legal advice — please review and adjust it with your attorney before relying on it.
Who we are
Burlingame Glass Inc. (doing business as Burlingame Glass Company) operates this website. Our shop is at 1037 California Drive, Burlingame, CA 94010. You can reach us at (650) 343-1811 or info@burlingameglass.com.
Information our quote form collects
When you submit a request through our online quote form, we collect the details you choose to provide — typically your name, phone number, email address, service address or city, and a description of the glass work you need. Our quote form is hosted by Jobber, our field-service software provider, which processes and stores those submissions on our behalf.
We use this information solely to respond to your request, prepare an estimate, schedule measuring or installation, and keep records of work we perform. We do not sell or share your personal information for cross-context behavioral advertising.
Analytics and cookies
We use website analytics to understand how visitors find and use our pages — for example, which services or service-area pages are viewed most. Analytics providers may set cookies or similar technologies that collect information such as your IP address, browser type, device type, referring page, and the pages you view. This information is used in aggregate to improve the site.
You can block or delete cookies through your browser settings. Blocking cookies will not prevent you from requesting a quote or contacting us by phone.
Service providers
We share information only with the vendors that help us run the business — our quote-form and scheduling provider, our website host, and our analytics provider. These providers may only use the information to perform services for us.
How long we keep information
We keep quote requests and customer records for as long as needed to serve you and to meet our tax, warranty, and legal obligations, then delete or archive them.
Your California privacy rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect about you, and how we use and disclose it.
- Request a copy of the personal information we hold about you.
- Request deletion of your personal information, subject to legal exceptions.
- Request correction of inaccurate personal information.
- Opt out of the sale or sharing of personal information — we do not sell or share it.
- Not be discriminated against for exercising any of these rights.
To make a request, call us at (650) 343-1811 or email info@burlingameglass.com. We may need to verify your identity before responding.
Children
This website is intended for adults arranging glass services. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this policy as our business or the law changes. The current version always appears on this page.